Shipping Within New Zealand
Details about order processing, delivery times, and local shipping.
Where We Ship
We currently ship to:
Physical products are currently shipped within New Zealand only
Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been processed, it is sent to our trusted fulfilment partners for dispatch.
You’ll receive a confirmation email once your order is on its way.
Shipping Times (Estimated)
Shipping times vary depending on your location and supplier fulfilment centre.
Estimated delivery times:
New Zealand: 5–12 business days
Please note these are estimates, not guarantees. International shipping can sometimes take longer due to customs processing or local delivery delays.
Shipping Costs
Shipping costs are calculated at checkout and shown clearly before you complete your purchase.
For international orders, we use flat-rate shipping to keep pricing simple and transparent.
Tracking Information
Where available, tracking details will be provided once your order has shipped.
Please allow 3–5 business days for tracking information to update after dispatch.
Delays & Delivery Issues
While we work with reliable suppliers, delays can occasionally occur due to:
Customs inspections
High shipping volumes
Postal service disruptions
Weather or global events
If your order is taking longer than expected, please contact us — we’re always happy to help.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
Questions?
If you have any questions about shipping or delivery, feel free to contact us at:
Email: brenda@brendakaycrochet.com
We’re here to help and want you to feel confident ordering from BrendaKayCrochet Limited.
Thank you for supporting BrendaKayCrochet, where thoughtful tools & toys meet creative hands.